Terms and Conditions

Welcome to Gardener Leyton! These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to these terms in full. If you disagree with any part of these terms, you must refrain from using our services.

1. Introduction

Gardener Leyton provides professional gardening services to residential and commercial clients. Our goal is to deliver high-quality services that meet your gardening needs while maintaining clear and transparent terms of service.

2. Services Provided

We offer a comprehensive range of gardening services, including but not limited to:

Garden Maintenance: Regular mowing, trimming, weeding, and general upkeep.
Landscape Design: Creating and implementing garden layouts tailored to your preferences.
Planting Services: Selection and installation of plants, trees, and shrubs.
Seasonal Services: Seasonal clean-ups, planting, and preparation for winter or summer.
Irrigation Systems: Installation and maintenance of watering systems.

3. Booking and Scheduling

To schedule our services, clients must:

Contact Us: Reach out via our designated communication channels.
Provide Details: Share necessary information about the desired services.
Confirm Availability: We will confirm the availability of our team for the requested dates.

We strive to accommodate your scheduling needs; however, bookings are subject to availability and may require advance notice.

4. Payment Terms

Our payment policy includes the following:

Pricing: Services are priced based on the scope of work, materials used, and duration.
Invoices: Clients will receive an invoice detailing the services provided and the total cost.
Payment Methods: We accept various payment methods, including bank transfers, credit cards, and checks.
Payment Due Date: Payments are due within 30 days of the invoice date unless otherwise specified.

5. Cancellations and Refunds

Life is unpredictable, and we understand that plans may change. Our cancellation and refund policy is as follows:

Cancellation Notice: Clients must provide at least 48 hours notice to cancel or reschedule a service without penalty.
Cancellation Fees: Cancellations made within 48 hours may incur a fee equivalent to 50% of the scheduled service cost.
Refunds: Refunds for overpayments or service cancellations will be processed within 14 days after the request.

6. Client Responsibilities

To ensure smooth service delivery, clients are expected to:

Provide Access: Ensure that our team has access to the property during the scheduled service times.
Clear Communication: Clearly communicate any specific requirements or preferences.
Property Safety: Inform us of any potential hazards or restrictions on the property.

7. Gardener Leyton Responsibilities

We are committed to delivering exceptional services and adhering to the following responsibilities:

Quality Service: Provide services that meet industry standards and client expectations.
Timeliness: Arrive on time and complete services within the agreed timeframe.
Professionalism: Maintain a professional demeanor and respect client property.
Safety: Adhere to all safety protocols to protect both our team and client property.

8. Liability

While we take utmost care in performing our services, Gardener Leyton is not liable for:

Pre-existing Conditions: Damage resulting from pre-existing conditions not disclosed prior to service.
Unforeseen Circumstances: Natural disasters, extreme weather, or other events beyond our control.
Client-Provided Materials: Issues arising from plants, materials, or installations provided by the client.

We recommend clients have appropriate insurance to cover any potential damages.

9. Privacy Policy

Your privacy is important to us. Our privacy policy outlines how we collect, use, and protect your personal information:

Information Collection: We collect information necessary to provide our services, such as contact details and property information.
Use of Information: Your information is used solely for service delivery, invoicing, and communication purposes.
Data Protection: We implement measures to safeguard your data against unauthorized access and breaches.
Third-Party Sharing: We do not sell or share your personal information with third parties, except when required by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Leyton operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.

11. Amendments to Terms

Gardener Leyton reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Acceptance of Terms

By utilizing Gardener Leyton's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Gardener Leyton regarding the services provided and supersede all prior agreements or understandings.

15. Conclusion

At Gardener Leyton, we strive to deliver exceptional gardening services with transparency and professionalism. By adhering to these Terms and Conditions, we ensure a mutually respectful and satisfactory working relationship.